Can I return or exchange a product if I am not satisfied?

Yes, you can return or exchange a product if you are not satisfied with it. At Famore Cutlery, we value customer satisfaction and strive to provide high-quality products. If you are unhappy with your purchase, simply contact our customer service within 30 days of receiving the item. We will issue a return authorization and guide you through the return process. Please ensure that the product is in its original condition and packaging. Once we receive the returned item, we will either exchange it for a different product or refund your purchase price, excluding shipping fees. However, please note that custom engraved or personalized items are non-returnable unless there is a manufacturing defect or error. We aim to make the return or exchange experience as smooth as possible for our valued customers.