What is your return policy?

Our return policy at Fairyfinery.com is designed to ensure your complete satisfaction with your purchase. If you are not satisfied with your order for any reason, you may return eligible items within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unworn, unwashed, and in its original packaging with all tags attached. We are unable to accept returns on personalized or custom-made items, as well as sale or clearance items. Please note that return shipping fees may apply, unless the item received was damaged or defective. To initiate a return, simply contact our customer service team who will guide you through the process and provide you with a return label if necessary. For more details, visit our Returns and Exchanges page on our website.