Epic Games Customer FAQ

Fortnite is not currently available for download on mobile devices as of October 2023. However, if you previously installed it on an iOS device, you may still be able to access it through your Library if it was purchased. For Android devices, Fortnite can be played by downloading the Epic Games app and installing it from there, provided your device is compatible. Keep in mind that performance may vary depending on the device specifications.

Fortnite can be played on mobile devices through the Fortnite app available on supported platforms like iOS and Android. Ensure your device meets the minimum system requirements and download the app from the respective app store. Note that availability may vary based on region and device compatibility, as the mobile version may not be accessible on all devices.

If you’re receiving a message about too many attempts when trying to update your email, it might be due to security measures. We recommend waiting for a period of time before attempting to change your email again. If you don’t have access to your current email, please ensure to follow any account recovery processes available. There is a link to the most up-to-date contact information right here on this page that you’re viewing, which can provide further assistance.

To play Fortnite on your phone, ensure your device is supported. Download the Fortnite app from the App Store for iOS devices or from the Epic Games website for Android devices. Install the game, create or log into your Epic Games account, and then you can start playing. Keep in mind that performance may vary based on your device's specifications. Enjoy the game!

We recommend trying the account recovery options provided in the Epic Games account recovery section. If you are unable to regain access, please refer to the link on this page for the most up-to-date contact information, which can assist you further with your account issue.