What is your warranty policy for products?

Dover Saddlery, Inc. takes great pride in the quality of its products, and they offer a warranty policy designed to provide customers with assurance and confidence in their purchases. Generally, most items sold by Dover come with a satisfaction guarantee. This means that if a customer is not satisfied with a product, they may return it within a specified time frame for a refund or exchange. In addition to the satisfaction guarantee, Dover Saddlery also offers warranties on specific products, particularly those that may be subject to wear and tear, such as saddles and certain equestrian gear. The warranty typically covers manufacturing defects and may not extend to damage resulting from improper use or normal wear and tear. It is important for customers to review the warranty information that accompanies their specific product, as policies may vary based on the item and the manufacturer. Some products may have additional warranties provided by the manufacturer themselves. For the most current and detailed information regarding warranty policies, customers should refer to the respective product listings on Dover Saddlery's website or check the included documentation with their purchase. This ensures that all customers have the latest information related to warranties and any specific conditions that may apply. If further clarity is needed, customers can usually find appropriate contact information on the website for direct inquiries.