Can I return an online purchase to a physical store?

Yes, customers have the option to return an online purchase to a physical store. Dick's Sporting Goods accepts returns in-store for most products bought online, within a specific timeframe, usually 60 days from the purchase date. Whether the item was shipped or picked up at the store, it can be returned to any Dick's Sporting Goods location. The product must be in its original condition, accompanied by the packing slip or order confirmation email. If the customer prefers a refund, it will be processed using the original payment method, while gift cards and store credits are also available. However, some exclusions apply, such as large or oversized items, customized products, and perishable goods, which are subject to specific return policies. It's recommended to review the detailed return guidelines on the website or contact customer service for more information.