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Diamond.com Customer Service
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FAQ
Updated
May 3, 2024
Diamond.com Customer FAQ
Top Answers & How-to Guides
What is Diamond.com's Phone Number?
The question we are asked most often is about how to talk to Diamond.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Do you offer international shipping?
Yes, at Diamond.com, we offer international shipping services. We understand that our customers are located worldwide and strive to...
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Care and Maintenance
How do I clean and care for my diamond jewelry?
To clean and care for your diamond jewelry, you should regularly soak it in a mixture of warm water and mild dish soap, then gently...
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Policies
What is the return policy?
Our return policy at Diamond.com allows for returns within 30 days of purchase. We want our customers to be completely satisfied with...
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Warranty
Do you offer a warranty on your diamonds?
Yes, we offer a comprehensive warranty on all our diamonds. At Diamond.com, we understand the importance of providing our customers...
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Customization
Can I customize the ring design?
Yes, at Diamond.com, we understand that every customer is unique and has different preferences when it comes to ring designs. That...
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Certifications
What type of diamond certifications do you provide?
At Diamond.com, we provide a wide range of diamond certifications to ensure our customers receive the highest quality diamonds. Our...
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Ethical Sourcing
Are your diamonds conflict-free?
Yes, all our diamonds are conflict-free. At Diamond.com, we are committed to ethical sourcing and ensuring that our diamonds are obtained...
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Payment Methods
What payment methods do you accept?
We at Diamond.com accept a variety of payment methods to ensure a convenient and seamless shopping experience. You can choose to pay...
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Financing
Do you offer financing options?
Yes, at Diamond.com we offer financing options to make your purchase more convenient. We understand that buying a diamond can be a...
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Ring Metals
What metals are available for engagement rings?
At Diamond.com, we offer a wide range of metals for engagement rings to ensure you find the perfect match for your needs and style....
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Order Tracking
Can I track the status of my order?
Yes, you can easily track the status of your order on Diamond.com. Once your order has been processed and shipped, you will receive...
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Shipping
Do you offer international shipping?
Yes, at Diamond.com, we offer international shipping services. We understand that our customers are located worldwide and strive to...
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Help me with my Diamond.com customer service issue
Ask any question you have about Diamond.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Diamond.com
Care and Maintenance
Policies
Warranty
Customization
Certifications
Ethical Sourcing
Payment Methods
Financing
Ring Metals
Order Tracking
Shipping
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All Companies
›
Diamond.com Customer Service
›
FAQ
Updated
May 3, 2024