What is your return policy?
Our return policy allows customers to return any unused and undamaged products within 30 days of purchase for a full refund. To initiate a return, customers must contact our customer service team through phone or email, providing the order number and reason for return. We will then provide a return shipping label, and upon receipt of the returned item, we will issue the refund to the original form of payment. Please note that the customer is responsible for the return shipping costs unless the return is due to a defect or error on our part. We strive to process refunds within 5-7 business days after receiving the returned item. For further details, please refer to our Return Policy page on our website.
Answered Nov 2, 2023
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