© GetHuman Inc.

Can I redirect my package to a different address after it has been picked up?

Asked 2 years ago
Once a package has been picked up by DHL, redirecting it to a different address may be possible depending on various factors such as the shipping service selected, the destination country, and the specific circumstances surrounding the package. DHL offers services like “DHL On Demand Delivery” which can provide flexibility, allowing recipients to manage deliveries, including address changes, but this feature may require that certain conditions are met. If the package is already in transit, the ability to redirect it might depend on the current status and the service level. Generally, redirecting a package may incur additional fees, and certain restrictions may apply based on the nature of the shipment. For the best course of action, it is advisable to refer to the DHL website for specific details and guidance. The website contains contact information, as well as resources that outline options for managing deliveries and potential address changes. Consulting the website can help you understand the policies that apply to your particular shipment and provide the most accurate and timely information regarding your needs.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 16th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All DHL Questions

Need to call DHL?

If you need to call DHL customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call DHL

DHL

Find a list of many popular DHL questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call DHL DHL Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!