What is your return policy?

Asked 6 months ago
Our return policy at Clothesbuy.com is aimed at providing a hassle-free shopping experience to our customers. If for any reason you are not satisfied with your purchase, you can initiate a return within 30 days from the date of delivery. Items must be in their original condition with all tags and packaging intact. To request a return, simply contact our customer service team and provide your order details. Once your return is approved, you will receive a prepaid return shipping label. Please ensure that the item is securely packaged and affix the label to the package. Once we receive the returned item, our team will inspect it to verify its condition. Upon successful inspection, you will be issued a refund to your original payment method within 5-7 business days. Please note that certain items, such as undergarments and swimwear, are non-returnable for hygiene reasons. Additionally, any item marked as "final sale" cannot be returned or exchanged. For further details, please refer to our Return Policy page on our website. We strive to provide transparent and fair return procedures to ensure customer satisfaction.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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