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Canada's Wonderland Customer FAQ

Top Answers & How-to Guides

What is Canada's Wonderland's Phone Number?

The question we are asked most often is about how to talk to Canada's Wonderland customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Canada's Wonderland customer service, get an answer now.

Recent Canada's Wonderland Customer Questions

I bought a dining pass for my young daughter, does it matter that it has my name and not hers on it?

No, it doesn't matter whose name appears on the dining pass. The dining pass is tied to the season pass barcode it was purchased with. It's useable by the individual who presents the season pass at the time of meal service, irrespective of the name on it. Canada's Wonderland does not check names on the dining pass, ensuring quicker service lines for all guests. Just ensure your daughter has her season pass when wanting to use the dining pass.
Asked May 28, 2024 11:12 AM

Can I use the same season pass as my sisters?

No, season passes to Canada's Wonderland are non-transferable and are intended for use by the individual named on the pass only. Each season pass is associated with the unique biometric finger scan and photograph of its holder. Sharing your season pass with others could result in your pass being confiscated without a refund.
Asked May 6, 2024 1:34 AM

Help me with my Canada's Wonderland customer service issue

Park Information

What are the opening hours of Canada's Wonderland?

Canada's Wonderland opening hours depend on the season and special events, typically running from 10:00 AM to 10:00 PM in...

What is the admission price for adults and children?

The admission fees at Canada's Wonderland are influenced by factors like promotions and ticket purchasing methods. Generally,...

Are pets allowed inside the park?

At Canada's Wonderland, pets are not allowed for safety reasons, but service animals can accompany guests with disabilities....

Is outside food and drinks allowed?

Canada's Wonderland generally does not allow outside food and drinks to maintain cleanliness and service quality. Guests with...

Is there a designated smoking area inside the park?

Canada's Wonderland provides designated smoking areas within the park, ensuring that most spaces remain smoke-free. These areas...

Is there a lost and found at Canada's Wonderland?

Canada's Wonderland features a lost and found department for guests who lose items while visiting. It is situated at the Guest...

What is the policy for bag checks at the entrance?

At Canada's Wonderland, security conducts bag checks at the entrances to maintain safety. Guests should be prepared for...

Attractions and Rides

What attractions are suitable for young children?

Canada's Wonderland features various attractions ideal for young children, including the family-friendly KidZville, Adventure...

What are the height and age restrictions for certain rides?

At Canada's Wonderland, height and age restrictions for rides differ by attraction, with height limits typically between 42 to...

Are there any water rides or water parks in Canada's Wonderland?

Canada's Wonderland offers a variety of water attractions, most notably at Splash Works, which is included with admission. It...

Are there any age restrictions for adults?

Canada's Wonderland does not have age limits for adults entering the park, meaning they can enjoy all attractions and...

Are there any special events or promotions throughout the season?

Canada's Wonderland features various special events and promotions throughout its season, including Thrills and Gills,...

Amenities and Services

Do you offer group discounts for large parties?

Canada's Wonderland provides discounts for large groups, ideal for schools and corporate events. These may include reduced...

Do you offer discounts for military personnel?

Canada's Wonderland appreciates military personnel and usually offers discounts on admission tickets and seasonal passes....

Are strollers and wheelchairs available for rent?

Canada's Wonderland provides rental services for both strollers and wheelchairs, allowing families and guests who need support...

What dining options are available within the park?

Canada's Wonderland presents a wide range of dining choices, from quick-service eateries to full-service restaurants. Visitors...

Is there a baby care station inside the park?

Canada's Wonderland includes baby care stations throughout the park, offering private areas for parents to care for their...
We look to the Canada's Wonderland issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Canada's Wonderland issues reported to GetHuman
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