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California Public Employees Retirement System (CalPERS) Customer FAQ

Top Answers & How-to Guides

What is California Public Employees Retirement System (CalPERS)'s Phone Number?

The question we are asked most often is about how to talk to California Public Employees Retirement System (CalPERS) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens to my CalPERS benefits if I change employers?

When changing employers, CalPERS benefits remain intact if the new employer is a CalPERS agency, allowing continuous service...

Can I update my personal information with CalPERS online?

Individuals can indeed update their personal information online through the my CalPERS portal. By logging in or creating an...
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Recent California Public Employees Retirement System (CalPERS) Customer Questions

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General Information

What is CalPERS and what does it do?

CalPERS, or the California Public Employees Retirement System, is a major state agency responsible for managing pension and...
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Who is eligible to join CalPERS?

Eligibility for CalPERS includes employees of public agencies that participate in the system, which may include state and local...
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What types of retirement plans are offered by CalPERS?

CalPERS offers several retirement plans, primarily the Classic pension plan, a defined benefit plan, and the PEPRA plan for...
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Retirement Benefits

How does the retirement benefit calculation work?

The retirement benefit calculation at CalPERS is determined by the member's years of service, highest average salary, and a...
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Can I purchase service credit to increase my retirement benefits?

Individuals can buy service credit to boost their retirement benefits under CalPERS, which allows for the addition of service...
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What healthcare benefits are available to CalPERS members?

CalPERS provides a range of healthcare benefits, including medical, dental, vision, and mental health coverage. Members can...
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Can I continue working after retirement and still receive benefits?

Retirees from CalPERS can work after retirement, but this may affect their benefits, especially if employed by a CalPERS...
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What are the tax implications of withdrawing funds from CalPERS?

Withdrawing funds from CalPERS usually results in federal income tax, treated as taxable income. Those under fifty-nine and a...
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How does CalPERS handle survivor benefits?

CalPERS provides survivor benefits to support beneficiaries of deceased members. These benefits may include a monthly pension...
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Account Management

What happens to my CalPERS benefits if I change employers?

When changing employers, CalPERS benefits remain intact if the new employer is a CalPERS agency, allowing continuous service...
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Can I update my personal information with CalPERS online?

Individuals can indeed update their personal information online through the my CalPERS portal. By logging in or creating an...
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What options are available for managing my CalPERS account after retirement?

After retirement, managing a CalPERS account involves selecting from various pension payment options and updating contact...
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Appeals and Resources

How can I access retirement planning tools with CalPERS?

CalPERS provides various retirement planning tools, including calculators and educational resources. Members can find them on...
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How does CalPERS support new members in understanding their benefits?

CalPERS aids new members in understanding their benefits through various resources, including educational materials, seminars,...
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What resources are available to help me understand my retirement options with CalPERS?

CalPERS provides numerous resources for understanding retirement options, including a detailed website, informative...
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How do I appeal a CalPERS decision regarding benefits?

To appeal a CalPERS benefits decision, one should start by analyzing the decision, then prepare a written appeal that clearly...
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What is the process for receiving healthcare benefits as a retired CalPERS member?

Retired members of CalPERS can receive healthcare benefits by confirming eligibility, choosing from various health plans,...
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