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California Department of Corrections Customer FAQ

Top Answers & How-to Guides

What is California Department of Corrections's Phone Number?

The question we are asked most often is about how to talk to California Department of Corrections customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent California Department of Corrections Customer Questions

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Inmate Communication

Can I send money to an inmate and how?

Yes, individuals can send money to inmates through JPay, which offers online, phone, and money order options. A money order can...
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Can I communicate with an inmate by phone?

Inmates in California corrections can communicate by phone but must call approved numbers. Recipients need to be on the...
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Package Sending Rules

What are the rules and regulations for sending packages to inmates?

When sending packages to inmates in California correctional facilities, adhere to specific guidelines from the California...
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What items are prohibited when sending packages to inmates?

When sending packages to inmates in California correctional facilities, certain items are strictly prohibited, including...
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Visiting Information

What are the visiting hours for California correctional facilities?

Visiting hours at California correctional facilities vary by location and inmate housing status, usually occurring on weekends...
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Do I need any special permissions to visit an inmate in a California prison?

Visitors to California prisons must complete an application to visit an inmate and provide personal details and ID. They must...
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What should I expect during a visit to a correctional facility?

During a visit to a California correctional facility, one should expect a security screening of personal belongings, adherence...
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Are there any guidelines for visiting an inmate?

The California Department of Corrections and Rehabilitation has specific visitation guidelines for inmates to maintain safety...
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Volunteering and Employment

Can I volunteer or work in a California correctional facility?

California Department of Corrections provides opportunities for volunteering and working in correctional facilities, with...
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How can I submit a complaint regarding inmate treatment?

To raise a complaint about inmate treatment, individuals can use the grievance process at the correctional facility where the...
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Inmate Status and Release

Can I find out the status of an inmate?

Yes, the status of an inmate in California can be determined through an online inmate locator tool maintained by the California...
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How can I find information on inmate release dates?

To find inmate release dates in California, one can utilize the official CDCR website, where the Inmate Locator tool helps...
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Inmate Services

What are the health services available to inmates?

Health services for inmates within the California Department of Corrections and Rehabilitation include routine medical care,...
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Are there educational programs offered to inmates?

The California Department of Corrections and Rehabilitation offers various educational programs to inmates, including adult...
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What programs are available for inmate rehabilitation?

The California Department of Corrections and Rehabilitation offers diverse rehabilitation programs, including educational...
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