What if I receive a damaged or defective item?
At Buyhardwaresupplies.com, we understand that receiving a damaged or defective item can be frustrating. Rest assured, our dedicated customer service team is here to assist you. If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will guide you through the process of returning the item or provide a suitable resolution, such as a replacement or refund. To ensure a smooth return process, please have your order number and details of the damage or defect ready when contacting us. Our goal is to ensure your complete satisfaction with every purchase, and we value your trust in us.
Answered May 3, 2024
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