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BarkBox Customer FAQ

Top Answers & How-to Guides

How do I Contact BarkBox Customer Service?

The question we are asked most often is about how to talk to BarkBox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about BarkBox customer service, get an answer now.

Recent BarkBox Customer Questions

How do I cancel my subscription? I no longer have the dog.

To cancel your BarkBox subscription, log in to your account on the website. Navigate to the "Account" section, and you'll find the option to manage or cancel your subscription. Follow the prompts to complete the cancellation process. Remember, you can also check the specific cancellation terms outlined in your subscription details.
Asked Jun 1, 2025 3:47 PM

how to i cancel my subscription

To cancel your subscription, log into your BarkBox account and navigate to the "Account" section. From there, you can find the option to cancel your subscription. Follow the prompts to complete the cancellation process. If you need assistance, there is a link to the most up-to-date contact information right here on this page.
Asked May 30, 2025 1:04 AM

I can't afford my barkbox subscription any longer? How do I cancel?

To cancel your BarkBox subscription, log in to your account on the BarkBox website. Once you’re logged in, go to the "Manage Subscription" section and follow the prompts to cancel. Make sure to cancel before your next billing cycle to avoid being charged for the upcoming box.
Asked May 27, 2025 10:59 PM

How do I cancel my subscription?

To cancel your BarkBox subscription, log in to your account on the BarkBox website. Navigate to the subscription settings and select the option to cancel. Follow the on-screen instructions to complete the cancellation process. Make sure to cancel before the billing date to avoid being charged for the next shipment.
Asked May 4, 2025 8:08 PM

I need to cancel my subscription to barkbox

We understand that you wish to cancel your BarkBox subscription. To do this, log into your account on the BarkBox website, navigate to the 'Subscriptions' page under your account settings, then you can locate and select the 'Cancel' option. Follow the prompts to finalize the cancellation. Please remember that you must cancel your subscription before it renews if you want to avoid being charged for the next box. Once the subscription renews, it can't be cancelled or refunded as it's immediately processed for shipping.
Asked Apr 23, 2024 6:18 PM

Help me with my BarkBox customer service issue

We look to the BarkBox issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
BarkBox issues reported to GetHuman
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