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Baidu.com Customer FAQ

Top Answers & How-to Guides

What is Baidu.com's Phone Number?

The question we are asked most often is about how to talk to Baidu.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are Baidu's privacy and security policies?

Baidu prioritizes user privacy and security through comprehensive policies. Baidu understands the significance of safeguarding personal...
Ask any question you have about Baidu.com customer service, get an answer now.

Overview

What is Baidu.com?

Baidu.com is a Chinese search engine and web services company founded in January 2000. It is one of the largest internet companies...

Services

What services does Baidu offer?

Baidu offers a wide range of services to its users. Firstly, it is the largest search engine in China, providing comprehensive web...

Accessibility

Can I use Baidu outside of China?

Yes, Baidu can be used outside of China. While Baidu is the most popular search engine in China, it is accessible from all over the...

Advertising

What are Baidu's advertising options?

Baidu offers a range of advertising options to help businesses reach their target audience effectively. The main advertising options...

Mobile App

Does Baidu have a mobile app?

Yes, Baidu does have a mobile app. The Baidu mobile app is available for both Android and iOS devices. It allows users to access a...

Translation

Can I use Baidu Translate for free?

Yes, you can use Baidu Translate for free. Baidu offers a free translation service that allows users to translate text and webpages...

Policies

What are Baidu's privacy and security policies?

Baidu prioritizes user privacy and security through comprehensive policies. Baidu understands the significance of safeguarding personal...

Help me with my Baidu.com customer service issue

Ask any question you have about Baidu.com customer service. We will do our best to get you answers right away.
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