Can I cancel my order?

Yes, you can cancel your order on Animalden.com. We understand that circumstances may change and you might need to cancel your purchase. To initiate a cancellation, please contact our customer support team as soon as possible. Provide them with your order details, including the order number, and they will assist you in canceling the order. It is important to note that cancellations can only be made before the order has been shipped. Once the order has been shipped, we are unable to cancel it. If you cancel your order successfully, a refund for the purchase amount will be processed back to your original payment method. We strive to provide excellent customer service and ensure your satisfaction.