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Activision Customer FAQ

Top Answers & How-to Guides

What is Activision's Phone Number?

The question we are asked most often is about how to talk to Activision customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover Access to My Activision Account?

If you lost access to your Activision account, you can recover it in a few simple steps with these helpful tips.

What Do I Do If There Are Missing Items from My Activision Account?

If you realize that items are missing from your account, it may be because unauthorized people have gained access to your...
Ask any question you have about Activision customer service, get an answer now.

Recent Activision Customer Questions

I’m not receiving verification for my email to change my password

Please check your spam or junk email folder, as verification emails sometimes get filtered there. Ensure that you entered the correct email address and attempt to resend the verification email. If the problem persists, try using a different browser or device.
Asked Aug 12, 2024 7:44 PM

Someone changed the email at my activision account and Now i dont habe access to my account

We're really sorry to hear that you're having trouble with your Activision account. If the email on your Activision account has been changed without your consent, it's recommended to reset your password as soon as possible. If you cannot access the account at all, you will need to submit a hacked account form through Activision Support. They have a dedicated team who work on account recovery. Provide as many details as possible about your account. However, due to the high volume of cases, responses can take quite some time. Always make sure to secure your account with strong and unique passwords to prevent unauthorized access.
Asked Apr 3, 2024 8:49 AM

Warum sehe ich meine Freunde auf PC und Play Station nicht mehr obwohl Crossplay aktiviert ist?

Mehrere Faktoren könnten darauf zurückzuführen sein, dass Sie Ihre Freunde auf PC und PlayStation trotz aktiviertem Crossplay nicht mehr sehen können. Dies könnte an Netzwerkproblemen, Serverproblemen oder an Einstellungen auf den einzelnen Plattformen liegen. Es kann auch möglich sein, dass eine Partei ihr Crossplay deaktiviert hat oder dass es ein temporäres technisches Problem gibt, das Activision noch beheben muss. Es ist auch wichtig zu prüfen, ob beide Geräte auf die neueste Software-Version aktualisiert sind, da dies ebenfalls zu Kompatibilitätsproblemen führen kann.
Asked Feb 28, 2024 5:06 PM

Help me with my Activision customer service issue

Account Recovery

How Do I Recover Access to My Activision Account?

If you lost access to your Activision account, you can recover it in a few simple steps with these helpful tips.

What Do I Do If There Are Missing Items from My Activision Account?

If you realize that items are missing from your account, it may be because unauthorized people have gained access to your...

How Do I Appeal a Ban on Activision?

To appeal a ban on Activision, visit the support site, log in, and go to the "Appeal a Ban" section. Select the game,

How can I change my username in Activision?

To update your username in Activision, log into your account on their official website, go to account settings, and find the...

What is the process for merging accounts across different platforms?

Merging accounts from different platforms involves a few steps. Players must have accounts on the desired platforms and log...

Game Performance

What are the system requirements for Activision games?

System requirements for Activision games differ by title and often include details about the operating system, processor,...

What should I do if I encounter connection issues in Activision games?

If encountering connection problems in Activision games, check server status for outages, ensure a stable internet connection,...

Are there resources available for troubleshooting Activision game performance?

Activision provides numerous resources to help players with game performance issues. Their official website has troubleshooting...

In-Game Content

How can I redeem codes for in-game content?

To redeem codes for in-game content in Activision games, players usually launch the game, navigate to the code redemption...

What are the policies regarding in-game purchases?

Activision has established clear policies for in-game purchases, emphasizing transparency and fairness. Players can buy items...

Community and Gameplay

Are there community guidelines for gameplay in Activision games?

Activision implements community guidelines that aim to foster a respectful and enjoyable gaming atmosphere for all players....

How can I find friends or build a team in Activision games?

To build a team or find friends in Activision games, players can use in-game friends lists, join community groups or clans...
We look to the Activision issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Activision issues reported to GetHuman
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