What is your return policy?

At ABC Pool & Patio, our return policy aims to provide our customers with a hassle-free experience. If you are not entirely satisfied with your purchase, we offer a 30-day return window for most items. To be eligible for a return, the product must be in its original condition, unused, and accompanied by proof of purchase. Certain items, such as chemical products, custom orders, and clearance items, may be subject to additional restrictions or excluded from returns. However, if a faulty or damaged item is received, we will gladly replace it or issue a refund. Returns can be processed either in-store or through our customer service team. Contact us to initiate a return and allow us to assist you promptly. We strive to ensure that our customers are completely satisfied with their purchases, and our return policy is designed to support that commitment.