What is your return policy?

Our return policy at 123Inkjets.com allows customers to return unused and unopened products within 365 days of purchase. We offer a hassle-free process for returns and provide full refunds for the returned items. For opened or used products, we offer store credit or a replacement depending on the situation. To initiate a return, customers can contact our customer service team via phone or email, and they will guide you through the process. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our end. We strive to ensure customer satisfaction and aim to make the return process as seamless as possible.