What if I receive a damaged or defective product?
Asked 6 months ago
If you receive a damaged or defective product from 101inks.com, we offer a hassle-free solution. Firstly, we apologize for any inconvenience caused. We understand that receiving a faulty item can be frustrating. To resolve this issue promptly, we have a simple process in place. Please contact our customer service team within 30 days of receiving the product, providing your order details and a description of the damage or defect. Our friendly representatives will assist you with a return or replacement. We strive to provide excellent service and ensure customer satisfaction. Rest assured, we will do our best to rectify any issues you encounter and make sure you receive a new, undamaged, or defect-free item as soon as possible.
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