Contact iTunes

The best of the 5 ways to get in touch with iTunes by GetHuman

iTunes Phone Number
800-676-2775 · Service Clients
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iTunes Live Chat
Unfortunately, iTunes does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted iTunes:

My apple apps and iTunes is disabled how can I enable it again
Trying to update my payment info and it’s not letting me. It’s saying I still owe a pay...
iTunes downloaded and purchased song from Jan ****-**** all missing
My apple id has been deactivated. The reason is described as a backcharge. However this...
I need to resolve an issue that was on my iTunes account that I don't recognize the pri...
I need to reenter payment information on other iPhone.
I ordered * or *. Ringtones it was Alan Jackson and AC*Dc and Alias and Kid Tock I had...
I just got a new I phone and I want to and my old I tune account
I am trying to transfer my data from one iPhone to another
Disabled itunes app account
It won’t let me purchase money from my App Store! Keeps saying to contact I tune support
I’m getting multiple charges on my bank statement & I didn’t order anything .
I have one phone and * iPods. I'm trying to upload my music * both iPods. I need help
I have not purchased anything from my account yet and it was *** in my account
I want to get rid of the ** cents I have left in my iTunes ID to change my country*regi...
More customer issues

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iTunes contact information - compared

Above are our top recommendations for how to contact iTunes, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact iTunes by looking at which ones are the fastest and which ones other customers recommend the most for solving iTunes customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact iTunes across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Service Clients
38 min512
Service Clients
<3 heures2733
Online Help
Service Clients
<23 heures2526
7 min386
Service client international
13 min330

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