Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Service Clients
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Xbox:

When I’m playing random squads on Fortnite on my Xbox one s I can’t hear other people o...
My code in my xbox is not working I've tried calling xbox and Microsoft and they did no...
Pre ordered COD Cold War. I can’t access the beta
Can’t join Xbox party I have live paid for WiFi is fine nat type open but yet can’t joi...
Someone stole my sons vbucks under our credit card
I bought call of duty black ops Cold War on my account and have been playing the beta f...
I wasted some water on my Xbox now it won’t turn on how to fix
My Xbox has become incredibly slow and laggy since the last UI update. The menu barely...
Microsoft is not sending me no code for me to reset my password and I am very annoyed b...
I bought an Xbox live card for my Xbox *** and it says insignificant funds when I scrat...
Microsoft keep taking money off my account
I was accidentally logged out of my Xbox one profile and I don't know the password to g...
the current profile is not allowed to play on
It saying I can't play a games online****the current profile is not allowed to play on...
You are supposed to be sending me a replacement controller that is under warranty but I...
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Service Clients
38 min592
Live Chat
Service Clients
59 min418
Online Help
Service Clients
<80 heures1660

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