Contact Xbox

The best of the 3 ways to get in touch with Xbox by GetHuman

Xbox Phone Number
800-469-9269 · Service Clients
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Xbox rep
  • Pro tips & talking points
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Xbox Live Chat
Xbox customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
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Recent reasons customers contacted Xbox:

Someone has hacked my Xbox account! They are listening in on low party and they are abl...
My account was banned without reason
My account got falsely force name changed
My xbox stop working I add to get a new one and my account is on the old xbox one I no...
I want to talk about Xbox Live
My installation process won’t start and keeps stopped at *%
*vpayments have come out of my account unfortunately we do not have x box account I ne...
Pay back my money like I just said in the last comment box. **.** PLUS MY $** bank acco...
If y’all can just find make my Xbox password change to something else cause I thought i...
On November ** I accidentally paid for game pass for Consol. I meant to pay for game pa...
**.** was charged on my card from Xbox through Microsoft this morning at *:** am. I nee...
My Xbox account got permanently suspended for no reason
I sold my xbox and forgot to reset my console and the people whom i sold it to are usin...
More customer issues

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Xbox contact information - compared

Above are our top recommendations for how to contact Xbox, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Xbox by looking at which ones are the fastest and which ones other customers recommend the most for solving Xbox customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xbox across the following mediums: Phone, Chat, Web.

Phone number / contactWaitVotes
Service Clients
38 min592
Live Chat
Service Clients
59 min418
Online Help
Service Clients
<88 heures1603

Does GetHuman work with Xbox?

GetHuman does not work with Xbox's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Xbox at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Xbox's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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