Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Services aux membres
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I need information about my loans from the Corinthians School System.
can I submit my IDR Plan request along with income documentation electronically?
I need my loan pay off amount, and your website is down. I wanted to talk to an agent...
We would like to see if their are any incentives for paying off the student loan today.
I need mailing address for Navient recertification.
Refund requested *I paid the loans off **********Automatic payment of ***.** drafted on...
I want to pay my Navient student loan in full.
payment due* options for repayment and the loan type is FFELP. the loan was differed un...
Payment time line not correct I graduated in **** and it is saying I have payments due...
Find out about federal stop on payments
Are my loans in diferment
I have been on time with payments, but my minimum payment and balance has gone up. I wa...
Trying to cancel auto*pay and re-enroll in it with a different account, but the website...
My Navient auto payment just deducted three times the monthly amount it was authorized...
I am inquiring about my student loan payment. It’s showing up as delinquent on my credi...
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
Services aux membres
12 min139
Service Clients
3 min439
Service Clients
6 min297
Online Help
Service Clients
<54.5 heures317
Service Clients
2 min339
Prêts directs du PIPT
2 min85
Service Clients
2 min314
Prêts fédéraux Sallie Mae
2 min372
Service client international
11 min376

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