Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Services aux membres
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I would like to make a payment over the phone. What number do I call so I can talk to a...
I am being charged more than I should be for my loans which are on IBR. Also they shoul...
I want to try and start paying on my loans even though I am still in deferment
Need to sign a document in my account and cannot log in. When I try to put forgot usern...
My account is disabled and I want to pay my bill.
Need to reply for my incoming driven loan. My loan is coming up to make a payment and I...
Can't login says my email is invalid
I need a forbearance due to disability and need student loan forgiveness and other refu...
Checking on loan repayment status
I can’t get in to my navient account
Where is Michael Walter’s loan? DOB *********. Is it still with you?
I want to talk to someone about my loan and repayment options.
How much do I have to pay for my loan to be out of delinquency? I've been making paymen...
Need IBR letter. This letter states my IBR will be $*** month. I contacted on August *t...
I need to know if my two pay stubs were received by navient
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Services aux membres
13 min171
877-770-4157
Service Clients
3 min439
866-989-1679
Service Clients
6 min195
Online Help
Service Clients
<54.5 heures215
800-533-9334
Service Clients
2 min371
800-848-0979
Prêts directs du PIPT
2 min117
facebook.com/SallieMae
Service Clients
2 min212
866-905-8960
Prêts fédéraux Sallie Mae
2 min404
317-570-7397
Service client international
10 min344

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