Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Services aux membres
GetHuman features available:
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I need clarification on my loan status and why I was switched to Navient not Mohela. I...
Request refund of payments made since **** in preparation for student loan forgiveness
I need help with a different repayment option income based not working
Was supposed to have payments on hold* I just received an email that a payment was take...
Keep calling to get out of deliciney with this loan
who is now servicing my student loan?
Transunion Credit Agency says that I have a Navient late payment of $**.**, but when I...
I paid off my student loan not too long ago but I wanted to see if I can get refunded b...
I paid off my student loan but I wanted to know if I can get refunded back with the stu...
Our bank was just purchased by another bank and our automatic payment did not go throug...
I tried to get ahold of you no answer I paid for my records on car and never got result...
Would like to know when my student loans will be cleared
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Services aux membres
14 min172
877-770-4157
Service Clients
3 min439
866-989-1679
Service Clients
6 min196
Online Help
Service Clients
<54.5 heures216
800-533-9334
Service Clients
2 min372
800-848-0979
Prêts directs du PIPT
2 min118
facebook.com/SallieMae
Service Clients
2 min213
866-905-8960
Prêts fédéraux Sallie Mae
2 min405
317-570-7397
Service client international
9 min343

Does GetHuman work with Navient?

GetHuman does not work with Navient's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Navient at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Navient's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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