Contact Ancestry.com
The best of the 3 ways to get in touch with Ancestry.com by GetHuman
Ancestry.com Live ChatUnfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Ancestry.com:
I was promised a refund and I do not have it. The reference number for the call on whi...
My mother had a child (a boy) before she married my dad. A *** brother. I’ve been looki...
Had a school project two months back within the two week free trial. Haven’t been on si...
Just a few questions before purchasing
I have tried to sign in to my tree for the last * days, It says due to technical diffic...
My dad has had a stroke. He is in assisted living. He did not make a purchase of...
Ancestory took ** dollars from my checking account that I have no idea what it was for...
I cant get into my account ive talked to two people from ancestry so far. The problem...
I want to cancel my subscription
Want a refund for all charges.
Can you get rid of the hints I would really like to view the images and use the censuse...
I mistakenly ordered two dna kits. They came today. I need a return label to send one back.
Where is my ANCESTRY DNA KIT?!?!
I was billed twice for a DNA kit
Neither my husband or myself signed up for Ancestry.com but yet I saw a almost $** char...
More customer issuesHelp me with my issue
Ancestry.com contact information - compared
Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.
Does GetHuman work with Ancestry.com?
GetHuman does not work directly with Ancestry.com's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!