How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this ADP TotalPay Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Enter info requested by IVR. Do not put in Card# or pin and wait
Below are some clips we've found from ADP TotalPay Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Welcome to cardholder services for the ADP Total Pay Card provided by Money Network.
For English, press one.
Please enter your card number or the last six digits of your Social Security number followed by the pound key."
Excerpt from a call with ADP TotalPay Card
Friday, February 9, 2024 10:04 PM
What are the hours and when should I call?
ADP TotalPay Card operates the call center for this 866-402-1237 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 120 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ADP TotalPay Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ADP TotalPay Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ADP TotalPay Card is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 120 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call ADP TotalPay Card is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ADP TotalPay Card staffs the call center well on Friday.
Conclusion and closing notes
This is ADP TotalPay Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ADP TotalPay Card agent. This phone number is ADP TotalPay Card's best phone number because 720 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-402-1237 include and other customer service issues. Rather than trying to call ADP TotalPay Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ADP TotalPay Card has 1 phone number. It's not always clear what is the best way to talk to ADP TotalPay Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ADP TotalPay Card. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ADP TotalPay Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.