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Yatra Customer FAQ

Top Answers & How-to Guides

How do I Contact Yatra Customer Service?

The question we are asked most often is about how to talk to Yatra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Yatra Customer Questions

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Travel Packages and Discounts

Does Yatra offer discounts on travel packages?

Yatra provides discounts on various travel packages, which can include significant savings during festive seasons or special...
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Does Yatra provide travel insurance?

Yatra includes travel insurance as part of their travel offerings, covering trip cancellations, medical issues, and lost...
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Booking Management

What hotels are available for booking on Yatra?

Yatra provides a diverse selection of hotels for booking, from luxury to budget options, across numerous destinations. Users...
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How can I cancel my booking on Yatra?

To cancel a booking on Yatra, users should log into their account, access the "My Bookings" section, select the reservation to...
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Payment and Refunds

How do I use my Yatra wallet for bookings?

Using a Yatra wallet for bookings involves ensuring sufficient funds are available before selecting travel services like...
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What payment options are available on Yatra?

Yatra offers multiple payment methods, including major credit and debit cards, net banking, and mobile wallets. Customers can...
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What is Yatra's refund policy?

Yatra's refund policy varies based on the booked services, such as flights, hotels, or holiday packages. It considers different...
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Customer Support

What should I do if my flight is delayed or canceled?

If a flight is delayed or canceled, travelers should stay calm and check official statuses through the airline or Yatra's...
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How can I contact customer support for Yatra?

Yatra offers multiple ways to reach their customer support, including a phone number, email, a live chat feature on their...
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Booking Process

How do I book a flight on Yatra?

To book a flight on Yatra, users can visit the website or app, enter their departure and destination cities along with travel...
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How can I change my travel itinerary on Yatra?

To change a travel itinerary on Yatra, visit the website or app and log in using your credentials or booking reference. Access...
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Can I book trains or buses through Yatra?

Yatra allows users to book trains and buses as part of its travel services. The website provides options to check routes,...
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How can I check my booking status on Yatra?

To check booking status on Yatra, visit their website and go to "My Bookings." Enter your email and booking reference to view...
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Loyalty Programs

What are the terms and conditions for using Yatra services?

Yatra's terms and conditions cover essential areas like user eligibility, booking processes, and cancellation policies. They...
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Is there a loyalty program available with Yatra?

Yatra has a loyalty program called Yatra Smart Holidays, allowing customers to earn and redeem reward points on various...
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