Transportation Security Agency Customer FAQ

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What is Transportation Security Agency's Phone Number?

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What are the rules for traveling with sick or elderly passengers?

When traveling with sick or elderly passengers, there are several important considerations to ensure a safe and comfortable journey. Travelers should ensure that any necessary medical documentation is readily accessible. This might include prescriptions, doctor’s notes, or a list of medications. It is also important to carry any essential medical devices, such as wheelchairs, canes, or oxygen tanks, and to be aware of the rules regarding these items. For example, while wheelchairs are generally accepted, oxygen tanks must meet specific regulations. Elderly or sick passengers may benefit from early boarding or assistance from airport staff at security checkpoints. It is advisable to inform the airline in advance if special accommodations are needed, as they may provide additional services to facilitate a smoother travel experience. Finally, travelers should familiarize themselves with the current guidelines on the Transportation Security Administration's website, as this will provide the latest information on what is permitted and any changes that may affect their travel plans....
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Recent Transportation Security Agency Customer Questions

How to I bring a medical device onto a plane?

To bring a medical device onto a plane, you should ensure it is properly labeled and, if required, have documentation from a healthcare provider. Always inform the TSA officers about the device during the screening process. Most medical devices are allowed in carry-on luggage, but it's important to check specific regulations for your type of device. Be prepared to undergo additional screening if necessary.
Asked Apr 26, 2025 5:45 PM

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Prohibited Items

What items are prohibited in carry-on bags?

The Transportation Security Administration, often abbreviated as TSA, maintains a comprehensive list of items that are prohibited in For example, sharp objects such as knives, scissors, and razor blades are not allowed in carry-on luggage. Tools such as hammers and drills are also prohibited. Additionally, sporting goods that could be used as weapons, including baseball bats, golf clubs, and hockey sticks, cannot be carried onto an aircraft. Furthermore, the TSA prohibits flammable items in carry-on bags. This category includes lighters, matches, and any type of gasoline. Explosives or explosive materials, including fireworks, are strictly banned as well. Another important area of concern is liquids and gels. The TSA has specific regulations governing the transport of these items. Passengers are generally limited to carrying liquids, aerosols, gels, creams, and pastes that are in containers of no more than 3.4 ounces (100 milliliters), and all containers must fit into a single quart-sized clear zip-top bag. It is advisable for travelers to check the most current information available on the TSA's official website, as regulations may evolve over time. The website offers detailed guidelines and updates that can help ensure a smooth security checkpoint experience....

Can I bring a lighter or matches on the plane?

The Transportation Security Administration has specific rules regarding bringing lighters and matches on a plane. Generally, passengers It is important to note that any lighter or matches must be for personal use and not intended for sale or distribution. Certain types of lighters, such as torch lighters or those with powered ignition, may also be prohibited due to their potential hazards. For the most accurate and up-to-date information, it is advisable to consult the Transportation Security Administration's official website. This source will provide comprehensive guidance on items allowed and prohibited during security screenings, ensuring passengers adhere to all regulations while traveling....

Can I bring a pocket knife on the plane?

No, the Transportation Security Administration does not allow pocket knives to be brought on airplanes in carry-on luggage. According If you have a pocket knife that you would like to bring with you while traveling, it is important to pack it in your checked luggage. The TSA permits knives and other sharp objects in checked bags, as these items will not be accessible during the flight and pose less of a security concern. It is always a good idea to check the most current TSA guidelines regarding prohibited items before your flight. You may visit the TSA website, where you can find detailed information about what you can and cannot bring on board an aircraft. Ensuring that you comply with these regulations will help facilitate a smoother security screening process at the airport....

What are the rules for traveling with firearms or ammunition?

When traveling with firearms or ammunition, it is important to understand the rules set forth by the Transportation Security Administration, Ammunition can be transported but must be stored separately from the firearm and must be in its original packaging or in a box specifically designed for transporting ammunition. The maximum amount of ammunition that can be transported is typically limited to eleven pounds, though travelers should confirm specific limits with their airline, as these may vary. It is important to note that travelers are prohibited from carrying firearms or ammunition in their carry-on luggage. In addition to following Transportation Security Administration guidelines, travelers should also adhere to laws and regulations in the states they are departing from and arriving in, as these laws can differ significantly. Some states have strict regulations regarding the transportation of firearms. Therefore, travelers should research and become familiar with the laws of any states they will be traveling through. Overall, when planning to travel with firearms or ammunition, ensuring compliance with the Transportation Security Administration regulations and state laws is essential for a smooth journey. For the most accurate and up-to-date information, travelers should refer to the official Transportation Security Administration website, as it provides comprehensive guidelines on this topic and any further details regarding the process....

Carry-On Restrictions

What are the size restrictions for liquids in carry-on bags?

The Transportation Security Administration has established specific guidelines regarding the transportation of liquids in carry-on This plastic bag needs to be presented separately during the security screening process at the airport. It is important to note that the total volume of liquids in your carry-on should not exceed what can be stored in this quart-sized bag. The regulation includes various types of liquids, such as water, beverages, perfumes, lotions, creams, and gels. There are certain exceptions to these rules, particularly for medications, baby formula, and food items that may exceed the volume limit. However, these exceptions still require passengers to inform the TSA officers at the security checkpoint for proper screening and handling. Overall, it is advisable for travelers to familiarize themselves with these requirements before heading to the airport to ensure a smooth security process. For further detailed information regarding these guidelines, one might consider visiting the TSA's official website, as it provides the most current regulations and helpful resources related to air travel....

Can I bring food on the plane?

Travelers are generally permitted to bring food items on a plane, but there are specific regulations to consider. The Transportation It is important to note that food originating from international destinations may be subject to additional restrictions due to customs regulations. Therefore, travelers are encouraged to check any specific requirements that may apply to their destination. For detailed and updated information, including a complete list of permitted food items, it is advisable to visit the current web page of the Transportation Security Administration....

Can I bring my laptop in my carry-on bag?

Yes, laptops can be brought in carry-on bags when traveling through Transportation Security Administration screening checkpoints. In...

What are the procedures for transporting liquid medications?

When it comes to transporting liquid medications through airport security, the Transportation Security Administration has specific First, travelers should declare their liquid medications at the security checkpoint. It is advisable to keep these items easily accessible, such as in a clearly identifiable bag. This way, Transportation Security Administration personnel can quickly review them. All medications are subject to security screening, which may involve additional screening measures. Second, if the liquid medication is necessary for use during the flight, it is beneficial to have a prescription label or documentation that clearly identifies the medication. While this may not be required, having these documents can expedite the process and provide assurance to security personnel. Third, it is recommended to be aware of the regulations regarding other forms of medications, such as creams or gels, which may also qualify as exceptions to the liquid rule under specific circumstances. The current Transportation Security Administration website contains valuable resources and detailed information on this topic. Travelers should review these materials before their journey to prepare adequately....

Traveling with Pets/Devices

Can I travel with a pet?

Traveling with a pet is a meaningful consideration for many travelers, and the Transportation Security Administration has specific First, the rules regarding pet travel often differ depending on whether the pet is accompanying you in the cabin or in the cargo hold. If a pet is traveling in the cabin, it must usually remain in a carrier that fits under the seat in front of you. Airlines may have their own policies regarding the size of the carrier and the type of pets allowed on board, so it is crucial to check with the airline beforehand. During the security screening process, pets must be removed from their carriers so they can be screened separately. Although it can be a bit stressful for both the pet and the owner, the Transportation Security Administration recommends that travelers practice this procedure at home to help their pets feel more comfortable. Additionally, it is wise to ensure that your pet is properly identified with a collar and tags and that all necessary vaccinations and health certifications are in order. For more detailed information on pet travel policies, owners should consider looking at the airline’s website or the TSA’s official page regarding pet transportation rules and regulations....

Can I travel with my medical devices?

Yes, you can travel with your medical devices. The Transportation Security Administration has specific guidelines regarding the transport When traveling, it is advisable to keep these devices readily accessible in your carry-on luggage. This ensures that they can be easily inspected if necessary. In addition to medical devices, travelers may also carry essential medications in their original containers. The TSA encourages travelers to bring documentation from a healthcare provider regarding their medical conditions and required equipment, although it is not explicitly necessary. For further information on the specific requirements and any updates to regulations, it is beneficial to refer to the current web page of the Transportation Security Administration. This allows travelers to ensure they have the most accurate and timely guidance regarding their travel plans....

What are the rules for traveling with sick or elderly passengers?

When traveling with sick or elderly passengers, there are several important considerations to ensure a safe and comfortable journey. Travelers should ensure that any necessary medical documentation is readily accessible. This might include prescriptions, doctor’s notes, or a list of medications. It is also important to carry any essential medical devices, such as wheelchairs, canes, or oxygen tanks, and to be aware of the rules regarding these items. For example, while wheelchairs are generally accepted, oxygen tanks must meet specific regulations. Elderly or sick passengers may benefit from early boarding or assistance from airport staff at security checkpoints. It is advisable to inform the airline in advance if special accommodations are needed, as they may provide additional services to facilitate a smoother travel experience. Finally, travelers should familiarize themselves with the current guidelines on the Transportation Security Administration's website, as this will provide the latest information on what is permitted and any changes that may affect their travel plans....

Identification and Security

What identification do I need to bring to the airport?

When traveling by air within the United States, the Transportation Security Agency typically requires passengers to present a valid In addition to these documents, individuals should be aware that the Transportation Security Agency allows certain alternative forms of identification for specific groups, such as military personnel and children under the age of eighteen, who may not be required to present ID at all in some cases. However, it is always best to check the latest guidelines regarding identification requirements to ensure a smooth travel experience. For the most up-to-date information, I recommend visiting the Transportation Security Administration's official website....

What can I expect during security screening?

During security screening at an airport, travelers can expect a series of procedures designed to ensure safety for everyone on the Once at the screening area, travelers will be required to place their carry-on items, such as bags and personal belongings, onto a conveyor belt for x-ray screening. It is advisable to have laptops and larger electronic devices easily accessible, as these items typically need to be removed from bags and screened separately. Travelers should also be prepared to remove any prohibited items, such as liquids over the allowed amount, sharp objects, or any bulky outerwear or shoes that might trigger additional screening. As travelers pass through the metal detector or body scanner, they may be selected for additional screening, which can involve a manual inspection or using a hand-held metal detector. This process helps ensure that security personnel can identify any items that may not be immediately visible. Overall, travelers should expect the screening process to be thorough but efficient, and patience is key as lines may fluctuate based on the airport’s traffic. For the most accurate information regarding security procedures, it is recommended to consult the current web page of the Transportation Security Administration....

What should I do if I lose an item at the airport?

If you lose an item at the airport, the steps you should take will depend on where you lost the item. If the item was lost during the If you lost something on an airline, contacting the airline directly is often the best course of action, as they may have their own lost and found system. Airports usually have a dedicated lost and found department where you can report your lost item and possibly retrieve it later. When reporting, provide as much detail as possible about the item, including a description, color, size, and any distinguishing features. Additionally, it might be helpful to include the date and location where the item was lost. For updated contact information regarding lost items, it is advisable to refer to the airport's official website....
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