Updated

TextmeFAQ client

Meilleures réponses et guides pratiques

Comment puis-je contacter le service client Textme ?

La question qui nous est le plus souvent posée concerne la manière de parler au service client de Textme. Cliquez ici pour obtenir les coordonnées, les options de courrier électronique et de chat, trouver une personne en direct, les temps d'attente et plus encore.
Posez toutes vos questions sur le service client de Textme et obtenez une réponse maintenant.

Questions récentes de Textme clients

I keep getting this message: Your message can not be sent now. We have increased our security due to recurring spam campaigns. You may try again later. Sorry for the inconvenience, The TextMe Team

This message typically appears when certain activities on your account have triggered our security features. These features are designed to protect you and the Textme community from spam. Such activities might include sending a high volume of messages in a short period of time. If you think you received this message in error, it could be beneficial to wait and try again later. This should resolve the issue. If the problem persists, further investigation might be necessary. Thank you for your understanding.
Demandé May 1, 2024 1:55 AM

The app doesn’t let me send messages due to reoccurring scam campaigns

Textme is committed to providing a safe and secure space for all users. We have implemented strict measures to prevent scams and fraudulent activities, including the temporary suspension of messaging capabilities if suspicious behavior is detected. If you believe your account has been unfairly penalized, please go through a verification process which normally involves confirming your identity or providing additional information. Once the verification is complete, normal messaging service should be resumed. It’s important to note, these measures are in place to protect all users and ensure a trustworthy and reliable communication network on Textme. If you comply with Textme's policies, you should not experience this issue.
Demandé Apr 4, 2024 10:01 PM

I get this when trying to send text We have increased our security due to recurring spam campaigns You may try again later. Sorry for the inconvenience, The TextMe Team

It seems like TextMe has temporarily blocked your ability to send messages due to their increased security measures, which aim to combat spam campaigns. This is usually a temporary situation, and the exact length of time can vary. There's no need to worry as long as you're not violating any terms of service. Please wait a little while and then try to send your messages again. If you're still experiencing issues after waiting, it might be best to reach out to TextMe support for further assistance. We apologize for any inconvenience this has caused.
Demandé Mar 24, 2024 10:23 AM

Why am I receiving text but cannot send

This issue could relate to different factors including network problems, incorrect settings, or limits imposed on your account. Make sure your device has a strong network connection, and check your settings to ensure they are correctly configured for sending text messages. If you're experiencing this issue due to any account limits, checking your account details and understanding your usage limits could help. Also, you might need to update the Textme app or restart your device. If the issue remains unresolved, it might be necessary to uninstall and reinstall the app. Ensure to back up your data before uninstalling.
Demandé Mar 21, 2024 5:10 PM

my TextMe app is not sending messages and I have a premium subscription

We're sorry to hear that you're experiencing issues with sending messages on TextMe despite having a premium subscription. First, check your internet connection, then try logging out and back into your account. If you're still having trouble, you can try uninstalling and reinstalling the app. Your data won't be lost during this process. If your problem persists after these steps, there might be an issue with our server. Sometimes server issues can cause temporary outages or delays. Please be patient as we are likely already working on resolving this issue. We appreciate your understanding.
Demandé Mar 19, 2024 11:37 PM

Aidez-moi à résoudre mon Textme problème avec le service client

Table des matières de la FAQ

Des réponses pour plus d’entreprises

Cette page vous a été utile?OuiA besoin de travail
Le partage est ce qui alimente les informations et les outils de contact gratuits du service client de GetHuman. Tu peux aider!
Updated