We're sorry to hear you're experiencing issues with your Arctis 1x headset's microphone on your Xbox. The problem might be due to the settings on your Xbox console. You can check these in the Xbox audio settings to make sure the headset is selected as the default audio device. Additionally, you could also test the mic on a different device to check if the issue persists. If your microphone still isn't working, it might be a hardware issue with the headset itself, and you might need to consider applying for a warranty claim or getting it repaired. Please remember to always carefully handle your Arctis 1x headphones to avoid causing damage to the microphone.
Demandé Apr 14, 2024 3:21 AM