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Orcon Customer FAQ

Top Answers & How-to Guides

What is Orcon's Phone Number?

The question we are asked most often is about how to talk to Orcon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Orcon Customer Questions

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Internet Plans

What internet plans does Orcon offer?

Orcon provides a range of internet plans tailored for various needs, including ADSL and Fiber options. Fiber plans are ideal...
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Can I change my Orcon plan at any time?

Customers have the option to change their Orcon plans whenever they wish, allowing for adjustments like upgrades in speed or...
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What is the contract length for Orcon broadband plans?

Orcon's broadband plans feature various contract lengths, usually offered as no fixed term or fixed term contracts of twelve to...
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Is there a data cap on Orcon internet plans?

Orcon provides various internet plans, some with data caps and others offering unlimited data. Users should assess their...
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Does Orcon offer bundle packages for TV and internet?

Orcon mainly focuses on internet and phone services, not offering TV bundle packages. Their emphasis remains on high-quality...
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Modems and Equipment

Can I bring my own modem when signing up with Orcon?

Yes, customers can use their own modems with Orcon, but compatibility is crucial. The modem must support specific technologies...
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Can I get a static IP address with Orcon?

Orcon does provide an option for a static IP address, which can be advantageous for hosting or remote access. Those interested...
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What equipment do I need to use Orcon services?

To utilize Orcon services, essential equipment includes a compatible modem or router, which may be provided by Orcon. An...
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Billing and Payments

What is Orcon's cancellation policy?

Orcon’s cancellation policy typically requires customers to give one month's notice when canceling their service. Early...
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What payment methods does Orcon accept?

Orcon accepts several payment methods including direct debits, credit cards, online banking, and bank transfers. Customers...
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Support and Service

Do Orcon plans include a landline phone?

Orcon's broadband plans may offer landline phone services, including Voice over Internet Protocol options. However, not every...
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Whom should I contact if I am experiencing service issues?

Customers experiencing service issues with Orcon should first check the Orcon website for troubleshooting resources and FAQs....
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