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Optus - Television and Internet Sales Customer FAQ

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What is Optus - Television and Internet Sales's Phone Number?

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Recent Optus - Television and Internet Sales Customer Questions

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Packages and Bundles

What television and internet packages does Optus offer?

Optus provides a selection of television and internet packages suited to different customer preferences. These include both...
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Can I bundle my television and internet services with Optus?

Yes, Optus does provide a bundling option for television and internet services, allowing for easier management and potential...
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Are there any upfront costs for signing up for Optus television and internet services?

When signing up for Optus television and internet services, customers may face various initial costs, such as installation fees...
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Are there any contract terms for Optus television and internet services?

Optus - Television and Internet Sales generally provides various plans that might include contract lengths, varying from one to...
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Installation and Setup

What is the installation process for Optus television and internet services?

The installation process for Optus television and internet services involves several steps, starting with choosing a service...
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Are there any additional fees for installation?

Optus - Television and Internet Sales has varied policies on installation fees based on selected plans and requirements. While...
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Service Transfer and Upgrades

Can I transfer my current television and internet services to Optus?

Yes, it is possible to transfer your current services to Optus. They provide a variety of plans to meet your needs while...
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Can I upgrade my service plan later?

Yes, Optus customers can usually upgrade their service plans later, although specific details may vary. Upgrades typically...
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Payments and Costs

What are the payment options for Optus television and internet services?

Optus provides several payment methods for television and internet services, including direct debit from bank accounts or...
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Is there a trial period available for Optus television and internet services?

Optus generally does not provide a standard trial period for their television and internet services. However, they may have...
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Data and Streaming

Are there any data limits or data caps for Optus internet services?

Optus internet services vary in terms of data limits based on the chosen plan. While many NBN plans provide unlimited data,...
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Can I access streaming services like Netflix or Stan on Optus television?

Optus television services do support popular streaming platforms like Netflix and Stan, provided customers have compatible...
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Customer Support and Outages

What kind of customer support is available for television and internet services?

Optus - Television and Internet Sales offers various customer support options, including online resources like FAQs and...
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How does Optus handle service outages?

Optus manages service outages by investigating the cause swiftly and communicating updates to customers through various...
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