Mint.comFAQ client

Mint.com does not directly handle your bill payments, it's a financial management tool -- it helps you track payments, not process them. If you think you have been double-billed, you should reach out directly to the merchant or the financial institution you used to pay the bill. Mint can help you track and manage your finances, but it can't directly access or manipulate your transactions. This makes your transactions secure, but it also means Mint can't help solve billing issues directly. So you need to get in touch with your bank, credit card company, or merchant's customer service team.