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Evite Customer FAQ

Top Answers & How-to Guides

How do I Contact Evite Customer Service?

The question we are asked most often is about how to talk to Evite customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my own photos in the invitation?

Yes, Evite allows users to personalize their invitations by uploading their own photos. When creating an invitation, there is typically...
Ask any question you have about Evite customer service, get an answer now.

Recent Evite Customer Questions

How do I find the manage guests button

To find the "Manage Guests" button, log in to your Evite account and open the invitation you want to manage. Look for the “Manage Guests” option, usually located on the right side of the invitation page. This will allow you to edit your guest list, send reminders, or make updates to the event.
Asked Jun 30, 2025 11:31 PM

How do I send reminders for people to RSVP

To send reminders for RSVPs through Evite, go to your event page and look for the option to send reminders. You can usually find this in the "Manage Guests" section. From there, you can select which guests you want to remind and customize your message if desired. Once you send the reminder, your guests will receive a notification to RSVP.
Asked Jun 30, 2025 11:29 PM

I have not been receiving e-bites either by text or email when I know they have been sent several times?

If you are not receiving e-vites, check your spam or junk email folders to ensure they are not being filtered there. Also, verify that the email address or phone number linked to your Evite account is correct. If you have blocked the sender, unblocking them may help. It's also a good idea to ensure that your email or phone provider isn’t filtering out messages from Evite.
Asked Jun 11, 2025 2:11 PM

do the invitations automatically get sent when I add my guest list from contacts

No, the invitations do not automatically get sent when you add your guest list from contacts. You'll need to review your guest list and send the invites manually.
Asked Jun 27, 2024 6:55 PM

Is Evite having problems tonight/ is the system down?

We're sorry, but we don't have real-time updates about the Evite system's operational status because this fluctuates. If you are unable to access Evite or experiencing difficulties, please try again after some time. Web-based platforms occasionally undergo maintenance or face server issues, which are typically resolved quickly. In the meantime, ensure your internet connection is stable and your browser is up-to-date.
Asked Jun 11, 2024 2:27 AM

Help me with my Evite customer service issue

Invitation Features

Can I customize my Evite invitation design?

Yes, Evite allows users to customize their invitation designs to create a unique and personal touch for their events. When creating The level of customization may vary depending on whether a user is utilizing the free version or a paid subscription, which may offer more advanced features and designs. To explore customization options, it is best to check the current website and see what is available for your specific needs....

Can I add a link or attachment to my invitation?

Evite does offer options for adding links to invitations but does not support attaching files directly within the invitation. Users...

Are there options for themed templates in Evite?

Yes, there are many options for themed templates available in Evite. Evite offers a diverse selection of templates that cater to various...

Can I use my own photos in the invitation?

Yes, Evite allows users to personalize their invitations by uploading their own photos. When creating an invitation, there is typically...

Guest Communication

Can I send reminders to my guests?

Yes, Evite offers a convenient feature that allows hosts to send reminders to their guests. This feature is particularly helpful in...

Can I send my invitation via text message?

Evite allows users to send invitations through various methods, including email, social media, and text message. When creating an invitation...

Can I track the location of my guests on the event day?

Evite does not offer a feature that allows users to track the location of their guests on the event day. The platform primarily focuses...

What should I do if I accidentally sent the invitation to the wrong person?

If an invitation was accidentally sent to the wrong person through Evite, the first step is to check if there is an option to edit...

Invitation Control

Can I cancel or delete an invitation?

Yes, a user can cancel or delete an invitation on Evite, and the process is relatively straightforward. To cancel an invitation, the If a user wants to delete an invitation entirely, they can do so from their account as well. This action, however, is usually permanent and may not notify the guests. As features may change over time, it is a good idea for users to refer to the Evite website or help section for the most current guidance on managing invitations....

What are the payment options for premium Evite designs?

Evite offers several payment options for users looking to purchase premium designs and features. Generally, credit and debit cards...

Is it possible to add a map link for the event location?

Yes, it is possible to include a map link for the event location when using Evite. This feature is particularly helpful for guests...

Event Management

Can I create a co-host for my event on Evite?

Yes, Evite does allow users to create a co-host for their events. This feature enables another person to collaborate on the event planning...

Can I track RSVPs for my event on Evite?

Yes, users can track RSVPs for their events on Evite. When you create an invitation, you will have access to a dashboard that displays...

Are there options for recurring events on Evite?

Evite does not currently offer a built-in feature specifically designed for creating recurring events. Users typically have to create...

Can I set up a poll within my invitation?

Evite does offer an option for users to create a poll within their invitations, allowing hosts to gather input from guests on specific...
We look to the Evite issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Evite issues reported to GetHuman
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