AiwaFAQ client

We're sorry to hear that you've received a broken product. We strive to deliver products in perfect condition, but sometimes incidents occur during transit. Please contact the retailer where you purchased your Aiwa wireless headphones, as they should be able to help with a refund or replacement. Many Aiwa products come with a warranty so, if eligible, your product can be replaced or repaired according to the warranty terms. Ensure to provide proof of purchase and explain the nature of the defect.