Dominion Virginia Power Phone Number

Call Dominion Virginia Power customer service faster with GetHuman

  • Calls Dominion Virginia Power's Customer Service department
  • The average hold time is 10m
  • Hours are Mon-Fri 8am-5pm EST
  • The best time to call is 8:15am
  • Popular issues for this call center: Setup Service, Change Services, Cancel My Services, Service Issue, and Complaint.
  • Reach a live Dominion Virginia Power agent: Press 4, then 1, then 3, then 2 OR Press 2 then 1 then 3

What to expect when you call

They may ask you to say or enter information
"Thank you for calling Dominion Energy customer service. For quality and training purposes, your call will be recorded. We are currently experiencing higher than normal call volume.
For faster service, please visit our website at w w w dot dominion energy dot com, or use our automated phone system for account information, payment information, and payment plans.
To report an outage, down wire, electrical issues, or if you are working near power lines, press or say one."
Excerpt from a call with Dominion Virginia Power
Monday, March 25, 2024 4:17 PM

Dominion Virginia Power Customer Phone Number 888-667-3000 - Stats

Phone number to dial888-667-3000
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-5pm EST
Best time to dial8:15am
Average wait10 minutes
Current wait15 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication58%
Quality of help85%
Customer votes5,247
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Dominion Virginia Power's Best Toll-Free/800 Customer Phone Number

This is Dominion Virginia Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dominion Virginia Power agent. This phone number is Dominion Virginia Power's Best Phone Number because 67,458 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-667-3000 include Setup Service, Change Services, Cancel My Services, Service Issue, Complaint and other customer service issues. The Dominion Virginia Power call center that you call into has employees from Virginia and is open Mon-Fri 8am-5pm EST according to customers. In total, Dominion Virginia Power has 2 phone numbers. It's not always clear what is the best way to talk to Dominion Virginia Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Dominion Virginia Power - by phone or otherwise

While 888-667-3000 is Dominion Virginia Power's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Dominion Virginia Power customers, is by calling their 866-366-4357 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via 866-366-4357 for Member Services. If you think this information is inaccurate or know of other ways to contact Dominion Virginia Power please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Dominion Virginia Power.

What is GetHuman's Relationship to Dominion Virginia Power?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Dominion Virginia Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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More Toll-free & Customer Numbers

Member Services866-366-4357

Beyond the Phone Number

There are other ways to get in touch with Dominion Virginia Power, including their website / help desk. Visit our Dominion Virginia Power Customer Service page for more information.
Dominion Virginia Power Customer Service

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