Quality InnFAQ client

To make a complaint about a Quality Inn franchise owner, you can contact Quality Inn's parent company, Choice Hotels International. They have direct oversight of all their franchises and can handle these kinds of complaints. Providing them with specific information such as the name, location of the hotel, and detailed account of your experience will help them address your issue more effectively.

We're very sorry to hear about this frustrating situation. If you suspect an unauthorized transaction has occurred, please immediately contact your bank or financial institution to dispute the charges. Additionally, report this incident to the management team at the specific Quality Inn and Suites location where this occurred as soon as possible. They can help investigate the matter further. Remember, it is crucial to act promptly to resolve such issues.